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Brief title for your question
Your email address
Please provide the following information
Application
The application the user has trouble with
[None]
General
Installation
SSAM
IVR Manager
Billy (2.x)
Queue Manager
Concerto
Speedy
StoneFax
Fax2IP
SmartSMS
Other Free Apps
MeetNow (Audio or Video)
SkyStone
Billy Blue's
IVR Studio
Maintenance Type
The Customer's Maintenance Level
[None]
Unknown
None
Evaluation
Standard
Silver
Gold
Partnership/NFR
Customer 1 Year
Customer 3 Year
App License
The license code of the application that cam be found on the PDF
Customer's Company
Customer's Company (that owns the license)
App Version
Customer's Application Version Number
App Language
Customer's Application Language
Operating System
The Customer's Machine Operating System
[None]
Win 2000 Server
Win 2000 Server sp4
Win XP Professional
Win XP Professional Sp2
Win 2003 Server Standard
Win 2003 Server Standard Sp1
Win 2003 Server Standard R2
Win 2003 Server Enterprise
Win 2003 Server Enterprise Sp1
Win 2003 Server SBS
Win 2003 Server Enterprise R2
[Unknown]
Or enter other OS
Telephony Platform
CallManager up to 4.2, CallManager5, CallManager Express or Innovaphone?
[None]
CallManager Express
CallManager 3.x/4.x
CallManager 5+
Innovaphone
Customer's Support Key
You can find the Support Key on the Installed Applications page in the SAS web interface, starting from ver. 2.3. Please enter the code without dashes (-) or spaces.
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Your Question
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